FAQ's
|
Question:
|
When
will my order ship? |
| Answer: |
If
we receive your order by 2:00 P.M. CST, we normally ship the
same day. |
| Question |
Can
I get my order more quickly? |
| Answer: |
If
you require urgent receipt of your order, please let your
customer service representative know. We can process your
order for Next Day or 2nd Day delivery at your request. Additional
charges will apply. |
| Question:
|
When will I receive my order? |
| Answer: |
That depends on where you are located. We ship from our
facility in Minneapolis, MN. For UPS orders to the East and
West coast, please allow 4 to 5 business days for standard
UPS ground delivery. Other regions, delivery will range from
1 to 3 business days. Time to destination varies for shipments
outside the continental United States and for foreign shipments.
|
| Question: |
What colors are available? |
| Answer:
|
Most
of our "Rub On" Graphics and "Stik On"
Graphics are available in a wide range of colors. Please refer
to our Web site or catalog for details. |
| Question: |
How do I place an order? |
| Answer: |
You can place an order on our web site or by
mail: Real
Estate Graphics®
PO
Box 299
Victoria,
Minnesota 55386
Toll Free Telephone: 1 800 328 0594
Local Telephone: 1 952 979 9050
Toll Free Fax: 1 800 621 1636
Local Fax: 1 952 979 9054
E-mail: info@realestategraphics.com
mail: forms
and worms
PO
Box 299
Victoria,
Minnesota 55386
Toll Free Telephone: 1 800 243 4545
Toll Free Fax: 1 800 275 1075
E-mail: info@formsandworms.com
|
| Question: |
What is your minimum order? |
| Answer: |
There is no minimum order. We gladly accept any size order. |
| Question: |
Can I be invoiced for my order? |
| Answer: |
Yes. First time orders must be pre-paid via a credit card,
check mailed with order or we can ship C.O.D.. Subsequent
orders may be invoiced |
| Question:
|
What
credit cards do you accept? |
| Answer: |
We accept Master Card, Visa, American Express and Discover.
|
| Question: |
How many arrows / graphics are on a sheet? |
| Answer: |
The number of arrows / graphics will vary based on size.
Please refer to our Web site or catalog for details. |
| Question: |
How are the graphics sold? |
| Answer: |
Rub On Graphics are sold on an 8 1/2 x 11 inch sheet. Stik
On Graphics are sold by the pack. A pack contains five, 4x7
inch pages. |
| Question: |
How much are the sheets? |
| Answer:
|
"Rub
On" Graphics are $7.95 per sheet, quantity discounts
are available. "Stik On" Graphics are $6.95 per
pack, quantity discounts are available. |
| Question:
|
How many sheets / packs do I have to buy in order to get a
discount? |
| Answer: |
For
Rub On Graphics you can combine the number of sheets you
buy on each order to earn a discount.
|
If
you order
|
you save
|
pay per sheet
|
|
1-14
sheets
|
|
$7.95
|
|
15
- 24 sheets
|
5%
|
$7.55
|
|
25
- 49 sheets
|
10%
|
$7.15
|
| 50
sheet or more |
15%
|
$6.75
|
For
Stik On Graphics you can combine the number of packs you
buy on each order to earn a discount.
|
If
you order
|
you save
|
pay
per pack
|
|
1-14
packs
|
|
$6.95
|
|
15
-24 packs
|
5%
|
$6.60
|
|
25-49
packs
|
10%
|
$6.25
|
| 50
packs |
15%
|
$5.90
|
|
| Question: |
Do you offer specials or have promotions on your products? |
| Answer: |
Yes. From time to time we do have a special sale on our
products. When this occurs, we will notify existing customers
by mail and clearly post the sale on our web site's What's
New page |
| Question: |
When faxing an order, how do I indicate that I want to be
invoiced? |
| Answer: |
You may write "Invoice Me" anywhere on the fax
or order form or simply leave all other payment information
blank |
| Question: |
How do I obtain your product locally? Is there a store nearby? |
| Answer: |
Our products are not available locally. We ship all products
direct to you from our fully stocked warehouse in Minnesota.
|
| Question: |
How
do I order Forms and Worms products on this website? |
| Answer: |
If you know
the six digit product number, type it into our "search out
database" box located on the home page and it will take
you directly to that product.
If you do
not know the product numbers, start by clicking on the "major"
product icons located on our home page, which will take
you to the products and detail for ordering.
|
